Arval BNP Paribas Partners with Wisentic for Efficient Claims Management

May 21, 2024

With over 30 years of expertise in full-service leasing and a wide array of products, Arval BNP Paribas specializes in meeting clients' mobility requirements. To achieve a more tailored and automated approach to car glass claims management, Arval partners with Wisentic.

Wisentic's product eGlas automates invoice handling and reduces costs for insurance companies' car glass claims. Up to 80% of claims handling is automated, while the remaining part is managed with decision support for invoice discrepancies, which Arval experienced during several product tests.

Jimmy Andersson, Operations & Insurance Director.
Photo: Liisa Eelsoo.

"During the product testing, it became clear what savings Wisentic's product provides in terms of both claim costs and regulations. Through the automation and decision support they offer, we can reduce our costs for our customers while making the process more efficient. This reflects our focus on development and continuous efforts to identify and capitalize on opportunities to further improve our way of working," says Jimmy Andersson, Operations and Insurance Director at Arval.

The partnership involves Wisentic's adjusters overseeing the glass claims process, with eGlas playing a crucial role in automating and streamlining operations.

"We're delighted that Arval has selected us to enhance claims management further. Demonstrating the product's value upfront allows us to provide a clear view of eGlas benefits, aiding insurance companies in smoother decision-making for claims processes" says Niclas Nevenstam, CEO of Wisentic.

About Arval:

Arval specializes in full-service leasing and new mobility solutions and leased almost 1.7 million vehicles globally by the end of December 2023. Arval was founded in 1989 and is owned by BNP Paribas. Arval is a co-founder and member of the Element-Arval Global Alliance, a world leader in fleet management, with more than 4.4 million vehicles in 56 countries.

About Wisentic:

Wisentic is one of Sweden's leading insurtech companies with offices in Stockholm and Västerås. Wisentic offers insurance companies products in automation and cost control to optimize the customer journey and streamline claims management and administration. 

Victor Olaisen
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