Wisentic Pets

Automate veterinary claims settlements – streamline claims adjustments and lower costs.

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Insured cat visiting the vet
Claims adjuster helping a customer at the vet
Automation rate

€ 200k

In yearly savings compared to previous solution

Get claims settlements ready in seconds

Optimize your veterinary claims process with a powerful tool that brings efficiency and cost savings to your operation. Assist clinics 24/7 and grow policyholder satisfaction. Wisentic Pets analyzes payment documents line-by-line and converts any claims to a uniform layout.

- Invoice Analysis technology (IA)
- Lower total cost of claims handling up to 50 percent
- Covering all types of payment formats, e.g. PDF, PNG, XML or e-invoice

Automate your claims processes
Configured to your needs

Decision automation, and support

Fully automate up to half of your cases, leaving the remaining semi-automated. The semi-automated invoices not passing the checks for automation are assigned to a claims adjuster with decision support – where highlighted fields indicate why a review is required.

- Streamline claims adjusting
- High automation rate
- Semi-automate the remaining – with decision support


Customers experience up to 50% in overall savings compared to previous claims management solution.

Claims adjuster talks with policyholder
Cost control for pet invoices

Delivering cost control and uniformity

It continuously establishes new invoice and receipt layouts for consistent automation improvement. The process integrates seamlessly with all clinic steps, regardless of clinic, animal, or record system. Making all data comparable for detailed statistics.

- Manage customer expenses and receipts with AI technology
- Increased customer satisfaction
- Detailed statistics and reports