Claims CONTROL AUTOMATION

Wisentic Glass

Intelligent invoice automation for reducing costs of car glass claims in every aspect – escaping manual administration.

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Invoice for repaired windshield of a car
Insurers working on automation
Automation rate
80,1%

€ 500k

in estimated yearly savings for our customers compared to P.Y.

Touchless workflows for friction-free invoices

Efficiently manage claim invoices involving pricing of components such as windscreens, glue and other supplements, with up-to-date gross prices. Simultaneously – matching the policyholder's existing insurance, ensuring the correct amounts have been charged.

- Intelligent automation of car glass claims
- Decision support for semi-automated cases on a line level
- Gross price check-ups on a daily basis
- Detailed statistics and follow-up

Up to 80% automated claims
Remaining is semi-automated

Easing management & claims adjusting tasks

Support claims adjusters with effective guidance, presenting any invoice deviations on a line-by-line basis. In semi-automated cases, claims adjusters see highlighted fields, showing why a review is required. It's integrated with workshops and suppliers – enabling collaboration with ease. Even governance claims to your preferred repairers and vendors.

- Reduce your claims costs
- Reduce overall claims administration by 70 percent
- Covering all invoice formats, e.g. PDF, PNG, XML or e-invoice

50%

reduced IT and system costs compared to previous processes.

Replacing a car windshield
Car glass replacer in a workshop

Insurers, workshops and the environment wins

Suppliers and partners retrieve any essential information via APIs to automatically form the desired invoicing settings. Without ever leaving their ERP system – enabling increased repair frequency. This is not only reducing the claims costs for you as an insurer but also has a direct impact on supporting the industry's sustainability focus.

- Reduce system costs for suppliers by € 3-4/claim
- Reduce administration for suppliers by € 6-8/claim
- Increase repair frequency – contributing to industry sustainability