COST CONTROL AUTOMATION

Glass module

Intelligent invoice automation module reducing costs of car glass claims in every aspect – escaping manual administration.

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Repairing the windshield of a car
Insurer working on a laptop
Automation rate
80,1%

€ 500k

in estimated yearly savings for our customers compared to P.Y.

Friction-free invoices proceed friction-free

For each incoming claim, invoices are automatically read and calculated due to the pricing for windshields, glue and other supplements are controlled with present-day gross prices. Simultaneously – matching the policyholders existing insurance, ensuring the correct amounts have been charged.

- Intelligent automation of car glass claims
- Decision support for semi-automated cases
- Gross price check-ups on a daily basis
- Detailed statistics and follow-up

Up to 80% automated claims
Remaining is semi-automated

Easing management & claims adjuster tasks

The module supports claims adjusters with effective guidance, presenting any invoice deviations on a line-by-line basis. In semi-automated cases, claims adjusters see highlighted fields pointing out exactly why a review is required. The application also integrates with workshops, suppliers and repairers – enabling collaboration with ease. Even governance claims to your preferred repairers and vendors based on parameters like geographic proximity, engagement and service.

- Line by line loading
- Covering all invoice formats, e.g. PDF, PNG, XML or e-invoice
- Claims leakage can reduce by 5-10 percent
- Reduce overall claims administration by 70 percent

50%

reduced IT and system costs compared to previous processes.

Replacing a car windshield
Semi-automated
Car glass claims
7 Assignees
19,1%
Car glass replacer in a workshop

Insurers, workshops and the environment wins

Suppliers and partners retrieve any essential information via open APIs to automatically form the desired invoicing settings. Without ever leaving their ERP system – enabling increased repair frequency. This is not only reducing the claims costs for you as an insurer but also has a direct impact on supporting the industry's sustainability focus.

- Reduce system costs for suppliers by € 3-4/claim
- Reduce administration for suppliers by € 6-8/claim
- Increase repair frequency – contributing to industry sustainability